We want you to be completely satisfied with your purchase.
Eligibility for Return:
- Return request must be raised within 7 days of delivery.
- Product must be unopened, unused, and in its original packaging.
- Returns are only accepted for damaged, defective, or incorrect items.
Non-Returnable Items:
- Opened or used food products
- Custom or discounted orders (unless damaged)
Refund Process:
- Email us at teawantaconsumer@gmail.com with your order number and photos of the product.
- Once approved, refunds are processed within 5–7 working days via your original payment method.
Exchange:
At the moment, we do not offer direct product exchanges.